Marketing

NumFOCUS:

#OpenCode4BetterScience

The campaign

The NumFOCUS End-of-Year Giving Campaign, launched on Giving Tuesday (Dec. 3, 2024), aimed to raise funds for NumFOCUS and its Sponsored Projects, with a primary goal of reaching $100,000 in donations by December 31, 2024. The campaign celebrated the positive impact of open-source projects in advancing fields like healthcare, finance, sustainability, and AI. It emphasized the importance of funding open-source scientific computing tools that drive social, scientific, and technological progress. The messaging highlighted how contributions to the campaign directly supported NumFOCUS’s Small Development Grants program, which enables projects to enhance their tools, grow communities, and accelerate development.

The Goals

Goal #1: Raise a minimum of $100,000 by December 31, 2024.

Goal #2: Increase awareness and engagement around the impact of open-source projects in science and technology.

Audience Personas

  • Past Donors

    Demographics: Individuals who have contributed to NumFOCUS or similar organizations in the past.

    Psychographics: Likely to be passionate about open-source development and its impact on scientific advancements. They appreciate transparency and progress tracking in campaigns.

    Communication Strategy: Personalized emails, social proof through testimonials, and progress updates.

  • Potential Donors

    Demographics: Individuals who have not yet donated but have engaged with NumFOCUS through events like PyData or have an interest in open-source software.

    Psychographics: Open to philanthropy, tech-driven solutions, and community-based projects. Likely to respond to impactful storytelling and clear calls-to-action.

    Communication Strategy: Highlighting project stories, emphasizing how their donations can contribute to real-world advancements, and offering clear donation paths.

  • Corporate Sponsors

    Demographics: Companies aligned with the tech, AI, finance, or sustainability sectors, likely to have corporate social responsibility (CSR) goals.

    Psychographics: Interested in promoting open-source development as part of their brand’s mission. Willing to engage in corporate matching programs or sponsorships.

    Communication Strategy: Tailored outreach through industry-focused content, leveraging board members and advisory council to encourage involvement.

  • Past PyData Attendees

    Demographics: Individuals who attended past PyData events and are familiar with NumFOCUS through their involvement in the data science and open-source community.

    Psychographics: Strongly engaged with the open-source ecosystem and interested in supporting the growth of related projects.

    Communication Strategy: Social media posts featuring past event highlights, testimonials, and progress updates, with a focus on how NumFOCUS projects align with their professional interests.

Content

  • For our social media content, I oversaw the content creation of our Marketing Coordinator, helping set the strategic plan for when to schedule content, providing feedback on created content, and reported on analytics related to the campaign.

    The overall strategy set by myself (with support of the marketing & development teams) included:

    LinkedIn (NumFOCUS):
    Weekly impact highlights, project stories, real-time updates, and user-generated content. Engaged followers with testimonials from sponsored projects and contributors.

    • Impressions: 15,530

    • Engagements: 381

    • Clicks: 472

    YouTube (NumFOCUS): Feature videos on project contributors, sponsors, and industry partners, as well as YouTube Shorts to drive engagement. The NumFOCUS YouTube account is not a primary tool used throughout the year for general NumFOCUS marketing. But, with a special focus on project leader testimonials, we revitalized it to serve as a central hub for video content during the month of December.

    • Impressions: 6,554

    • Views: 250

    • Unique views: 237

    • Watch Time: 2.2 hours

    BlueSky (NumFOCUS): Weekly impact highlights, project stories, real-time updates, and user-generated content. Engaged followers with testimonials from sponsored projects and contributors. The NumFOCUS BlueSky account was created just days before the campaign began, as a potential alternative to X in the future (we’ve noticed several of our community members moving to BlueSky from X, and want to keep them engaged). This campaign was the first go at creating content for the platform.

    • Impressions: 725

    • Engagements: 28

    X (NumFOCUS): Weekly impact highlights, project stories, real-time updates, and user-generated content. Engaged followers with testimonials from sponsored projects and contributors. We began phasing out X as a main platform for marketing needs, as it was determined that the platform’s new direction no longer aligns with the organization’s overall mission and vision. So, this is likely the last push of content on the account.

    • Impressions: 15,059

    • Engagements: 83

    • Clicks: 23

  • Our email campaigns kicked off with a pre-launch teaser email to build anticipation, followed by weekly impact-focused updates that showcase how donations are fueling NumFOCUS projects and advancing scientific open-source initiatives. Mid-campaign emails provided progress updates and highlighted key milestones, while a final push near the campaign’s end created urgency and encouraged last-minute contributions. Segmented emails targeted past donors, PyData attendees, and potential new supporters, with personalized endorsements from influencers and corporate sponsors adding authenticity and driving engagement. This strategic email approach was designed to inspire donations, foster community involvement, and ensure the continued success of NumFOCUS’s mission.

    I wrote 5 of the 8 emails sent. I also designed all 8 emails within HubSpot, and reported performance analytics throughout the campaign.

    In total, 8 emails were sent during the month of December to various subscribers and community members. In total, our emails hit 227,575 inboxes, with an average open rate of 12.4%.

  • For the website landing page, I developed a dynamic donor wall to recognize contributions and encourage continued support throughout the campaign. The wall not only showcased the names of donors but also created a sense of community and momentum, inspiring others to contribute. I prioritized seamless integration of donation options, ensuring a smooth user experience from browsing to giving. Clear, compelling calls-to-action were strategically placed throughout the page, guiding visitors to make a donation with ease and reinforcing the campaign’s message of collective impact. This design aimed to maximize conversion rates while fostering a strong connection between donors and the campaign’s mission.

  • For the influencer engagement strategy, I developed a comprehensive outreach plan that included personalized pitches to NumFOCUS board members and advisory council members, leveraging their networks to amplify the campaign’s reach. To ensure consistent and impactful messaging, I designed and implemented a media kit that included pre-written copy and platform-specific designs, optimized for social media channels like LinkedIn, Twitter, and Instagram. This kit empowered influencers to easily share campaign content, including testimonials, campaign hashtags, and domain-specific posts, all tailored to resonate with their audiences. By coordinating this content and providing clear guidelines, I ensured influencers could effectively drive engagement and donations while maintaining a cohesive campaign narrative.

Evaluation & Goal Measurement

Goal Measurement

Goal #1: Raise a minimum of $100,000 by December 31, 2024.

While we did not hit our minimum goal for the year, we did manage to raise a total of $60,710, nearly doubling the amount raised in 2023. The majority of donations occurred within the last 7 days of the campaign (which was expected based on 2023 donations), where we produced the majority of our content.

Goal #2: Increase awareness and engagement around the impact of open-source projects in science and technology.

Based on the final raw data, we reached over 30,000 people on social media, and over 20,000 people through our email campaigns in just one month, surpassing most numbers from content throughout the rest of the year. Engagements were at an all-time high for the year as well, with an average engagement rate of 3.9% for the month, equaling the average engagement rate for the entire year.

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